Refunds/ Cancellations/ No Shows

Refund and Cancellation Policy

Thank you for choosing Drift Academy for your driving experience. We understand that circumstances can change, and we aim to accommodate our clients while ensuring a smooth and fair process. Please review our refund and cancellation policy below:

  1. Cancellations Made More Than 14 Days Before the Event:

    • If you need to cancel your booking more than 14 days prior to the scheduled event, you will be eligible for a full refund.

  2. Cancellations Made Between 7 and 14 Days Before the Event:

    • For cancellations made between 7 and 14 days before the event, you will not be eligible for a refund. Instead, you will receive a gift card to the same value as your booking. This gift card can be used for future bookings with Drift Academy.

  3. Cancellations Made Less Than 7 Days Before the Event:

    • Unfortunately, no refunds or gift cards will be issued for cancellations made within 7 days of the event. This policy helps us manage resources and ensure that all participants have the best possible experience.

  4. No-Show Policy:

    • If you do not attend the event without prior notice, no refund or gift card will be issued.

  5. Rescheduling:

    • Rescheduling requests will be handled on a case-by-case basis and are subject to availability. Please contact us as soon as possible if you need to reschedule your booking.

  6. Exceptional Circumstances:

    • In cases of severe illness, emergencies, or other exceptional circumstances, please contact our customer service team. We will review your situation and may offer alternative solutions at our discretion.

For any questions or further assistance regarding our refund and cancellation policy, please contact us at info@driftacademy.com.au or call 0451 871 069. We appreciate your understanding and look forward to providing you with an exceptional driving experience.

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Thank you for choosing Drift Academy!